Something that all manufacturing companies want is to retain customers. Also, authorized service centers play a big part in ensuring customers stay connected to the company or the brand by selling authorized parts. Unfortunately, most two-wheeler service centers lack branded equipment or spare parts. This is because gaining authorization to sell branded spare parts requires service centers to make significant investments. Also, most customers with out-of-warranty two-wheelers prefer going to the nearby local mechanic over visiting an authorized service center. Apna Mechanic is known for using branded and genuine spare parts while repairing two-wheelers. The advantage of using branded spare parts is manifold, serving both customers and brands. Let us discuss these points one by one in this blog.
10 advantages of using branded spare parts are:
High-quality products:
Branded spare parts are genuine and of the same quality or standard as the original product. These are authentic equipment designed to last longer for years to come. Original spare parts will perfectly fit your company’s two-wheeler and perform as intended. Using branded spare parts benefits customers greatly by reducing the risks of multiple breakdowns or malfunctions from time to time.
Improved performance:
Using genuine parts ensures the performance and efficiency of your favorite two-wheeler are maintained throughout. Also, these parts are made specially to work seamlessly with the original bike. Repairing your branded two-wheeler with non-genuine spare parts may reduce performance and longevity. Moreover, non-branded cheap spare parts also pose safety risks to the user.
Leveraging warranty:
Another benefit of using branded spare parts is that they come with warranties. Manufacturers offer customers a guarantee period on their products. You can enjoy these guaranteed benefits if you buy genuine branded parts of the original companys. Therefore, you will have the peace of mind of knowing that you won’t have to pay any extra charges in case of some unexpected issues.
Extended longevity:
Genuine spare parts match the exact tool requirement and specifications of the two-wheeler. Hence, they enable smooth operation and long-lasting durability. Whereas non-genuine parts are not made with the same level of precision, resulting in frequent wear and tear. Also, investing in non-branded spare parts can lead to higher maintenance costs.
Added safety:
Branded spare parts first go through multiple testing procedures before they are verified for selling. Therefore, genuine spare parts promise the same level of safety and performance standards as the whole body of the two-wheeler. The usage of non-genuine products comes with safety risks to the customers.
Maximum compatibility:
Investing in a good brand, especially the same brand as your two-wheeler, reduces any chances of facing fitting or integration issues. These products are engineered in such a way that have maximum compatibility with the original equipment. Hence, the application of ordinary and cheap spare parts may lead to complications during or after the installation.
Resale value:
Customers or users might someday decide to sell their bikes. In such cases, if the customers have original spare parts installed on their two-wheelers, it increases the value of the vehicle greatly. Vehicles with original spare parts intact have higher resale value in the market. Also, buyers prefer to give more value to vehicles that are well-maintained and have the original spare parts in place. It shows that the bike vehicle has been handled with care.
Eluding voided warranties:
Some companies explicitly mention that if customers use non-branded parts, they will not receive any warranty benefits. Therefore, repairing your bike or two-wheeler with genuine same-brand spare parts ensures the validity of your warranty period.
Less downtime:
Manufacturers and service providers always have parts of the most trusted and demanded brands available. Therefore, this reduces the downtime of repair or replacement procedures. Otherwise, services take longer as mechanics need to spend more time looking for the best and most suitable alternatives.
10.Consistent performance:
Choosing to replace your bike’s damaged spare parts with branded ones enables overall consistency in the performance.
The usage of branded spare parts by service centers benefits original companies and manufacturers:
- This way, the brands that originally manufactured these spare parts will gain boosted sales due to increased demand.
- The usage of branded spare parts enhances brand recognition or brand recall.
- This ensures customers receive a good service experience with the usage of genuine spare parts. Hence, it benefits brands in retaining customers.
Final words:
While using branded spare parts for replacement might cause you to pay slightly additional charges, it does have some long-term benefits in terms of added safety, reliability, longevity, and overall performance of your favorite two-wheeler. Also, make sure you always contact an authorized and efficient service center, like Apna Mechanic, to ensure the genuineness of the products used.